All Systems Operational

Uptime over the past 90 days. View historical uptime.
DIMOCO Payments Operational
90 days ago
99.98 % uptime
Today
API - Transaction Processing Operational
90 days ago
99.98 % uptime
Today
API - Card Payments ? Operational
API - Alternative Payment Methods ? Operational
API - SEPA Direct Debit ? Operational
MyPayments - Back-office Operational
MyPayments - Reporting Operational
MyPayments - Merchant Settlement and Invoicing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Bank Holiday Jun 9, 2025 00:00 - Jun 10, 2025 00:00 UTC

Please be informed that due to Bank Holiday no settlements and no standard support services will be available on Monday 9th of June. Any delayed settlements will be paid the next business day.
Posted on Jun 02, 2025 - 08:06 UTC

Gateway maintenance Jun 10, 2025 12:00-13:00 UTC

No Impacts expected during the maintenance, but during the process, there may be a brief impact on transaction processing.
Posted on Jun 03, 2025 - 08:59 UTC
Jun 8, 2025

No incidents reported today.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Users Encounter Error Page After 3DS Challenge Completion
Resolved - The root cause of the technical issue is relevant to specific issuers and ACS providers outside of the DIMOCO systems, it will be escalated separately for high volume BINs or upon request from merchants.
Jun 6, 08:22 UTC
Identified - Additional logging solution was deployed earlier this week and it showed that the issue is caused by an incorrect response from particular ACS servers to our system.
In those cases, the ACS does not follow the instructions outlined in the technical specification and it is the reason why customers are seeing an error page.

We are currently in the process of gathering a list of all issuers who are handling this incorrectly and we will get in touch with them about fixing this behavior.
May 16, 09:40 UTC
Investigating - After completing the 3DS challenge, users are sometimes encountering a Dimoco error page.
It is suspected that the ACS is redirecting the users back with invalid data, which is causing the error.
This is currently under investigation.
Apr 23, 12:15 UTC
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
Bank Holiday
Completed - The scheduled maintenance has been completed.
May 30, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:00 UTC
Scheduled - Dear clients,
Please be informed that due to Bank Holiday no settlements and no standard support services will be available on Friday 29th of May. Any delayed settlements will be paid the next business day.
Apr 25, 08:11 UTC
May 29, 2025
May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage